
Lockdown FAQ
Submitted By
Deb Larsen on Thursday, December 17, 2020
If you have a question about the lockdown, please email us. Someone else is likely wondering the same thing and we can update this list.
Is the season over?
No, but we are required to cease activities while York Region is in lockdown.
When will the season resume?
We will resume skill development sessions when York Region returns to Red Control Level.
Will we ever play games?
Yes, when York Region returns to Orange Restrict level and OHF Stage 3B we can play scrimmages/games in bubbles of no more than 50 players and within our own association.
You are cancelling the January 1 payment. Will you require additional payments when we return?
No, the fees you have paid to the association to date covers the rest of the season. The exception may be rep teams that choose to purchase additional ice. Those fees would be paid to the team directly.
I paid in full at registration. How will I receive my refund?
We will apply your refund directly to the credit card used during registration.
What if I don't have that credit card any more?
Please email Deb and we will issue your refund via cheque.
Is the office open?
No. Mt. Joy is in lockdown. But you can continue to contact us via email. Deb will be working from home.
If you have any additional questions, please email us. I'm sure someone else is wondering the same thing!
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